Licenses - How to manage a license
Managing licenses is an essential part of subscription and resource management. Here's how you can do it in both the admin view and the customer portal:
Admin View
1. Access Licenses Tab: In the admin view, navigate to the "Licenses" tab.
2. Find and Select the License: Locate and select the license you are looking for. You can use the search feature to find licenses associated with specific users.
3. Manage License: In the license view, you can manage the license itself, as well as any binding periods that may be attached to it.
Customer Portal
1. Access PBX Costs: In the customer portal, under the "PBX" tab, locate the "PBX Costs" section.
2. View More: By pressing "View More," you can access all PBX costs for the customer.
3. Manage Licenses: Here, you can select licenses and perform actions like downgrading or canceling them. You can also reassign licenses as needed.
4. Reassign Licenses: Reassigning licenses can also be done by selecting PBX users in the PBX tab and unassigning or assigning licenses to them.
5. Order New Licenses: If necessary, you can order new licenses from the "Order" tab in the customer view.
By following these steps, you can efficiently manage licenses to ensure that your resources are optimized and aligned with your business needs.