PBX - PBX functionalities
Our PBX system offers a range of powerful features to enhance your communication capabilities. Here's an overview of some key functionalities:
1. Opening Hours:
- Configure one-time or regular opening hours for your PBX number.
- Outside of these hours, a closed message, such as "Sorry, we are closed," can be played.
2. Play Message: Play sound clips, either from the existing library or custom ones you've uploaded.
3. IVR / Key Input: Interactive Voice Response (IVR) allows callers to press numeric keys on their phone to select specific options. The PBX responds accordingly.
4. Mobile Queue: Calls all numbers in a group one by one on a rotating queue. Ideal for efficient call distribution.
5. Mobile Group: Calls all numbers in a group simultaneously. Useful for team-wide announcements or immediate responses.
6. Forward: Forward calls to a different PBX or landline, ensuring seamless call redirection.
7. Voicemail Box: Forward calls to a voicemail box, where callers can leave messages for later retrieval.
These PBX functionalities provide you with the flexibility and control needed to optimize your communication processes and deliver a better experience to your callers.