Work Orders - A guide to number porting error codes

sometimes, when performing a number porting, you may find yourself facing one of these error codes here are their meanings once these number porting errors are resolved, we can move on and proceed with ordering a new porting and activating the number to be ported in the system error 001 description your number has already been approved for transfer and will be transferred according to the previous order what to do contact us for more information error 002 description your number is part of a number series a number series can only be transferred in its entirety what to do contact your old operator to find out which numbers are included in the number series sometimes, the operator can split a number series in a way that allows you to transfer individual mobile numbers if you want to transfer an entire number series or if your number could be split from the number series, let us know, and we will solve the transfer! error 003 description the mobile number you provided in the order does not belong to the person or company specified what to do contact your old operator and ensure that the number you want to transfer belongs to the person or company you specified it's also possible that you made a mistake in entering a digit in the order; it happens easily error 005 description your number is currently not active on any subscription/subscriber with your old mobile operator what to do contact your old operator for help in making your number clear for porting under the correct personal or organizational number once they assist you, we'll take over and help you with a new order error 008 description your number is not unlocked for migration with your old mobile operator what to do contact them to unlock your number for porting then, we will assist you with a new order error 010 description your number is on a subscription with a minimum binding period what to do contact the old operator to remove the remaining binding period and make the number ready for transfer/porting error 011 description your number is on a prepaid card that is not registered (neither under a personal nor an organizational number) what to do contact your old operator to get help in registering the prepaid card then, write to us with information about the personal number/organizational number associated with your number and the prepaid card